Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, submit playground information, write reviews, or contact us for support.

Personal Information

• Email address and account credentials
• Profile information you choose to provide
• Reviews, ratings, and comments you submit
• Playground submissions and photos you upload

Usage Information

• Pages you visit and features you use
• Search queries and filters applied
• Device information and browser type
• IP address and general location data

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

• Provide and personalize our playground discovery service
• Process and display your reviews and playground submissions
• Send you notifications about your account or service updates
• Improve our platform and develop new features
• Ensure platform safety and prevent abuse
• Respond to your questions and provide customer support

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

Public Information

Reviews, ratings, and playground submissions you make are publicly visible to help other families make informed decisions.

Service Providers

We may share information with trusted service providers who assist us in operating our platform, such as hosting services and analytics providers.

Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to protect our rights or the safety of our users.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encrypted data transmission and storage
• Regular security assessments and updates
• Limited access to personal information
• Secure authentication systems

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Update: Correct or update your account information
• Delete: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format

To exercise these rights, please contact us at privacy@playgroundguide.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze how our platform is used.

Types of Cookies

• Essential cookies: Required for basic platform functionality
• Analytics cookies: Help us understand how you use our platform
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality.

Children's Privacy

Our platform is designed for use by parents and caregivers. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@playgroundguide.com
• Address: Playground Guide Privacy Team